Poor communication can have a devastating impact on an organization. It can create a lack of accountability, redundancy in work and a lack of team collaboration. The techniques learned will transform your everyday conversations by giving you powerful tools, models, and skills to increase your ability to communicate messages while increasing your effectiveness and results. The course will teach the way to initiate a conversation and how to ask questions to discover true meaning and create respect. You’ll also learn how to create connection and build on your conversations to establish accountability and move a plan forward.