Choosing the Right Words

Course Details




25 Hours

This course is designed to show learners how to choose and use the most  appropriate words and emotional tone for every business interaction. They will  gain insights into their communication style and the styles of others, while  building skills to clearly and effectively receive and transmit information, ideas,  thoughts, feelings and needs.. It rests on a person-centered value base, which  recognizes everyone’s need to be communicate well and be acknowledged  from his or her point of view.