Connecting People with Story

Course Details




25 Hours

This course is designed to show learners how to choose and use the most appropriate words and emotional tone for every business interaction. They will gain insights into their communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.. It rests on a person-centered value base, which recognizes everyone’s need to be communicate well and be acknowledged from his or her point of view.