ILC Training

This course explains the ins and outs of what good listening skills consist of,  why they are important and how you can improve them. The course helps you  determine what type of listener you are, provides basic skills of listening,  barriers to listening, listening habits, body language, and activities to improve  listening habits. You will learn the importance of active listening, attitude,  perception, bias, language barriers, key gestures, and even how to pay better  attention.